While they were posting an annual turnover of $12 million, they were only creating a profit of $32,000.

We started talking and exploring different levels of work and complexity.

• Technology: All good
• Operations: No issues
• People: Very competent
• Leadership: The company's leadership group (just seven people) needed to lift their level of thinking

So we took each member of the group on a journey of discovery through a series of one-on-one discussions.

Over the course of five years, our conversations with the seven-strong leadership group enabled the company to increase profits by 3,200%.

Year five annual profit: $10 million. Original profit: $32,000.